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Terms of service

Welcome to our online store. This website is operated by us. Throughout the site, the terms “we”, “us” and “our” refer to our store, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, "Terms").
Online Store Terms
  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
  • Lawful Use: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Product Availability & Specifications
  • Descriptions & Pricing: We reserve the right to change product descriptions and pricing at any time without notice. We reserve the right to discontinue any product at any time.
Strict Order Confirmation & No-Cancellation Policy
  • Final Sale upon Checkout: Once an order is confirmed and payment is processed, it cannot be canceled, modified, or refunded under any circumstances.
  • Automated Fulfillment: Orders are immediately transmitted to our logistics network for dispatch to ensure prompt delivery.
  • Customer Responsibility: It is the buyer's sole responsibility to ensure that the shopping cart items, quantities, and delivery address are 100% correct before final confirmation.
Shipping, Delivery & Risk of Loss
  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Delivery Risks: Title and risk of loss for all products pass to you upon our delivery to the shipping carrier.
Limitation of Returns and Refunds
  • Damaged Items Only: In alignment with our Return & Refund Policy, products can only be considered for return or exchange if they are physically damaged during transit.
  • Strict Evaluation: No returns, replacements, or refunds will be issued for personal preferences, change of mind, or user-inflicted damage. All claims must be accompanied by video/photo proof within our specified timeframe.
Limitation of Liability
  • Service Disclaimer: We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
  • Liability Cap: In no case shall our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the services or any products procured using the service.
Governing Law
  • These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
Contact Information
Questions about the Terms of Service should be sent to us at  Esther@oeight.com.